Private Healthcare
As independent, innovative and trusted advisors, our focus is to find the best digital solution to transform your patients’ experience.
Your challenges
Private Healthcare is as competitive as any other sector. It thrives on providing the highest standards of customer service along the whole of the customer journey. Digital technology is where you can make a real difference and can be used to enhance and optimise a patient’s experience. But there needs to be a balance; between the technology you deliver and its cost-efficiency.
Our approach
As with any project, it’s key we understand the business outcomes from the start and how these translate into the various patient processes. We can then begin to work out where technology can make a difference to optimise the patient experience and also make efficiencies. A thorough review of existing systems can identify areas for improvement or consolidation and cost reduction, providing roadmaps for refresh and strategic replacement of obsolete technology whilst maintaining business operation.
Private Healthcare case studies
IT Assessment
Vets Now is a UK pet healthcare company, founded to revolutionise the way emergency veterinary care was provided outside of normal surgery hours. Today, the company provides this trusted service to more than 1,000 veterinary practices across the UK, from...
Cyber Security Health Check
This healthcare organisation had a number of technical and policy controls in place to assist in the management and enforcement of the organisational security policy. As part of its ongoing commitment to cyber security, the company required that the existing...