Voice and data networking infrastructures have historically developed along separate evolutionary paths. Convergence is now bringing voice, video and data together over the local and wide area network to help maximise employee productivity and effectiveness, and support greater mobility and flexibility in how and where people work. The traditional way of communicating via telephone and email is now supplemented by other means such as chat and use of business social media.
Whilst organisations need to be mindful of the benefits of the latest convergence solutions they must also ensure that these are not just introducing additional tools and processes but are actually reducing and simplifying employees’ workload.
We help organisations build successful convergence strategies that fully consider the business, commercial and technical implications. This includes traditional voice and data, IPT, wireless and unified communication solutions such as presence and messaging. We help determine where best these tools fit within an organisation for maximum value and our complete independence means we can evaluate market solutions and come up with the best option based solely on meeting client’s needs.